amylong7
asked 5 years ago

They seem to move around and jumble up when you refresh. How do you keep them all consistent and not overlapping?

Thank you!

5 Answers
DominicStaff
answered 5 years ago

Hi,
Please tell me detail about your question, you can send me your site and a screenshot for further checking.
Regards,

amylong7
replied 5 years ago

Following up on this. Sorry! I’d love to get this fixed as soon as possible. See the screenshot and our site below.

amylong7
answered 5 years ago

Hello!
When you refresh, they randomize and change positions. This causes some overlap and the boxes to jumble up. We would like to keep them static and not randomize with any refresh.

Also, some of the avatars for the testimonials pop up top on the mobile site:
Thoughts?

dominic Staff
replied 5 years ago

Please send me username & password of your site (via private answer ), I will check and help you resolve this issue.
Regards,

DominicStaff
answered 5 years ago

I have helped you resolve this issue, please check your site now.
Regards,

amylong7
replied 5 years ago

Thank you!

amylong7
replied 5 years ago

Although, I see now that the top banner image is not showing. The image is definitely in the "Home" page, but it’s not showing up on the top there. The background image behind the services is also now gone…

amylong7
replied 5 years ago

I was able to fix the image in the background of the services section, but please advise on our logo in the top section. Thank you!

dominic Staff
replied 5 years ago

You can let me know about position that you added the logo in the old site and your image that you used. I do not remember about your logo in the top section.
You can revert the Username & password for further checking.
Regards,

DominicStaff
answered 5 years ago

I have helped you resolve issue about logo image not display on the safari browser. Please check your site now.
Regards,

amylong7
replied 5 years ago

Thanks, Dominic! It seems as if the social media icons are not popping up still though. You can see in the screenshots I provided that they’re supposed to be right above the round down arrow. Please advise!

dominic Staff
replied 5 years ago

You can tell me detail about it. I’m still clear about it.

amylong7
answered 5 years ago

Additionally, how do we stop the testimonials from swapping positions? Ideally, we would like to make these stay in the same position with every refresh.

dominic Staff
replied 5 years ago

About this issue, you can open the wp-content\themes\dw-page-modern\inc\shortcodes.php file.
Find the line 257:
Replace the following code: "display" => "random"
With new code: "display" => ""

Find the line 263.
Replace the following code: $query = '&orderby=rand';
With new code: $query = '&orderby=asc';

Hope this helps !

amylong7
replied 5 years ago

That worked! Thank you so much! The only last thing I have an issue with is since we updated the testimonial issue, images are not populating in the top "home" section on Safari. You fixed the logo, but there are still images (social media images) that are not popping up. Any help would be greatly appreciated. You guys are awesome!

dominic Staff
replied 5 years ago

To resolve this issue, you can log in to Dashboard > Page > Home page then remove the "alignleft" from your code in the page. Please click the Text tab.
Regards,

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