David Eck
asked 11 years ago
Clarence Payne
replied 10 years ago

Greetings, I bought DW Fixel template via Envato, but can’t get it to install correctly. Have asked someone else to take a look, also couldn’t get it to work. There was no Quickstart download option.Have emailed and Tweeted you guys a couple of times this week and desperate for some help. Can someone please help a brother out with installing the theme? Would like the demo content installed as well so I can edit from there. Have sent all my details to Hi@designwallNamasteClarence [email protected]

Dominic Staff
replied 10 years ago

Hi,You can create a private question then send me username & password of your hosting, I will help you install theme.

Clarence Payne
replied 10 years ago

Hi Dominic, I have created a Private question. Please also check the mail box “hi@designwall” The guy that does my webs hosting sent an explanation of the issue. If you can mail me directly I can forward the mail to you. Thanks.

Dominic Staff
replied 10 years ago

I have answered your issue in the following question.http://www.designwall.com/question/cant-install-dw-fixel-template/

2 Answers
DominicStaff
answered 11 years ago

Hello David ! 
If you already have a WordPress site, you can install the DW focus theme package
Please download the dw-focus_1.0.6_theme.zip in your profile, then log in to Dashboard > Theme > Add new > Upload, select the dw-focus_1.0.6_theme.zip and click install theme button.
Please find here for the guide on how to configure and install theme: 
http://cmspioneer.com/designwall/guide/install-theme-manually/
http://cmspioneer.com/designwall/guide/dw-focus/

If you want to install a site with demo content like the demo site, please use the Quickstart package. Please find the user guide here:
http://cmspioneer.com/designwall/guide/quick-start-installation/
Hope this helps !

David Eck
replied 11 years ago

Dominic,

I want to install the demo site content. But when I get to step 5. It states that I already have wordpress installed and it just takes me to the wordpress login page. I never see step 5. Please help.

David A Eck

Dominic Staff
replied 11 years ago

Hi David !
For peace of mind, I offer you a service that our staff will install the theme for you. You don’t have to do any thing but sit back and enjoy. If you don’t trust the login to our hands, simply change it after we install the theme for you.
This is not the first case we ask users for login details. Sometime in order to detact bugs and issue we also ask our users to provide their credential and so far we have not receive any complaint about it.
Anyhow, that is what I can offer for now, it’s your choice to choose.
(Please send me your hosting (via private answer). We will help you install the theme.)
Regards,

DominicStaff
answered 11 years ago

Hi David ! 
I have helped you resolve this issue. We will mark the “Resolved” this question. If you any question please create new question. We will help you resolve it !
Regards,

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