Jennifer Calloway
asked 9 years ago

When I try to upload the theme I purchased, I keep getting an error message saying there is no style.css file.  There obviously is one and I’ve tried various combinations of unzipping and relocating files to the main folder, but nothing so far has worked completely.  If I unzip the theme folder and move the contents to the main folder, the theme uploads but the index.php file isn’t there.  If I also unzip the quickstart file and move the contents to the main folder as well, there is still a problem and the theme doesn’t load correctly.  What should I do?

2 Answers
answered 9 years ago

Hi Jennifer !
– When you use the package upload, you will not get all the demo content as our demo site.
Please find here for the user guide on how to install Theme Manually:

– If you want to get all a site like our demo site with demo content, please use the Quickstart file. Please follow our instruction below on how to install the Quickstart file.
Step 1: Download the Quickstart package
Step 2 : Then, unpack/unzip the downloaded ZIP package
Step3: Copy the quick start that you have just extracted. Then paste it into your hosting server. ( it will be WWW if using WAMP, XAMPP, AppServ)
Step4: Create a new database on the local host.
– Open a browser and access to phpMyAdmin to create a new database
Step5: Run installation. An follow all the steps from here to finish the installation.
Also, you can watch our video guide here for more details:
If you find it difficult to install the theme, you can send me username & password  of your site (via private answer), we will help you install the theme.
Hope this helps !

Justin Woodman
replied 9 years ago

Hi Dominic,

I too am having the same issue. I did try and follow the same steps but somewhere along the way I am not connecting the dots.

I have created an Amazon EC2 instance, linked that up with Bitnami and have uploaded and activated my WP files to my server through Cyberduck FTP.

I can get onto phpMyAdmin through this link provided on the Bitnami Wiki under native installer.

Let me know what information I can provide to you so you can help me?

Thanks so much.


Dominic Staff
replied 9 years ago

Please send me Username & password of your hosting. We will help you install theme.

answered 9 years ago

Hi Justin !
We have helped you install theme, please check your site now.
Notice:  You need to change all the image in your site.

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