Student Media
asked 10 years ago

Hello,
I am using the DW Focus theme and having trouble with the Accordion widget.  When I add other widgets to the Accordion widget and then click save the site goes to a blank page that asks me:  Are you sure you want to do this?  and then there is nothing I can do except click no.  What is going on here?

3 Answers
DominicStaff
answered 10 years ago

Hi there,
I have checked our demo site and the DW Focus: accordion still works fine.
Maybe there is conflict between plugins, so please test this out for us:
1. Deactivate all plugins to see if this resolves the problem.
2. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). 
If it does not solve the issue, you can send me username & password of your site for further checking (via private answer).

infopapipublishing
replied 9 years ago

Hi Dominic.
I’m having a similar problem. With the problem above, widgets can be added but in my case, I cannot drag and drop at all.
I deactivated and activated the plugins but nothing happened. I just updated to the latest version 1.2.2 but there was no separate .wie file so I don’t know what’s wrong with the theme.

Hope you can help.

Thanks.

dominic Staff
replied 9 years ago

I need to debug directly on your site, please PM me url, admin and ftp credentials of your site (via private answer).
Regards,

Thierry Veera
answered 9 years ago

Hi DW,
I’m having the same problem. And I downloaded and installed the latest version.
Was looking to add text widget to the accordion but it says the same thing "Are you sure you want to do this?"
Can you please help?

DominicStaff
answered 9 years ago

@tveera,
Have you tried to deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s).
If you still face there issue, you can send me username & password of your site for further checking.
Regards,

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