Matt Aero
asked 10 years ago

no matter what instagram username I put in the social wall settings, I get the following error:

 Warning: DOMDocument::load( [[domdocument.load](]: failed to open stream: HTTP request failed! in /home3/mattsrvc/public_html/wp-content/themes/dw-fixel_1.0.4_theme/inc/social-instagram.php on line 20

 Warning: DOMDocument::load() [[domdocument.load](]: I/O warning : failed to load external entity "" in /home3/mattsrvc/public_html/wp-content/themes/dw-fixel_1.0.4_theme/inc/social-instagram.php on line 20
2 Answers
answered 10 years ago

Hello Matt !
That error message was caused by your server that has disabled the allow_url_fopen option. For such issues it is best to contact your hosting service provider so that they can enable it for you.
Or you can try inserting this into the .htaccess file on your website root:

  php_flag allow_url_fopen On

If it doesn’t work, probably your host does not allow you to set this parameters through htaccess.

Matt Aero
replied 10 years ago


Thanks for your reply. My hosting provider has confirmed allow_url_fopen is enabled however I am still getting this error:

Warning: DOMDocument::load() [domdocument.load]: Document is empty in, line: 1 in /home3/mattsrvc/public_html/wp-content/themes/dw-fixel_1.0.4_theme/inc/social-instagram.php on line 20

Warning: DOMDocument::load() [domdocument.load]: Start tag expected, ‘<' not found in, line: 1 in /home3/mattsrvc/public_html/wp-content/themes/dw-fixel_1.0.4_theme/inc/social-instagram.php on line 20

answered 10 years ago

Please download and update the latest version of DW Fixel from DW Product page  ( ). This will help you to fix problem.

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