tom
asked 11 years ago

Hi

I have just bought Wall Classic. I’m trying to add images to a product in Jigoshop and the ‘media uploader’ seems disabled – i.e it doesn’t work!

I’ve tried everything – please can you help here

I was a bit surprised the theme didn’t come preinstalled with Jigoshop – was I correct to install the plugin myself?

Thanks

Tom

5 Answers
tom
answered 11 years ago

Also on Theme Forest it said the theme was ‘well documented’ – where do I find this documentation?

 

Thanks

Tom

DominicStaff
answered 11 years ago

Hello Tom !
Firstly,  If you want to add images for a product in Jigoshop, you log in to Dashboard > Jigoshop > Dashboard > products. > add new post.
step1 : http://imgur.com/2keuicG
step2:  http://imgur.com/gCLONwA
Next, in the media, after adding new images, you click library > select attachment and choose your new post.
step 3:  http://imgur.com/p76erbE
Regards,
Dominic

tom
replied 11 years ago

Dominic,

tom
answered 11 years ago

I have been building sites in wp for a few years and have a clear understanding on how to use the media uploader and set featured images.

BUT….. these features are not working normally.

When I try to set a featured image – it stalls.

When I try to use the “add media” button to the content area nothing happens – no media dialogue box opens as per usual

As I asked earlier – was I meant to install Jigoshop plugin?

tom
replied 11 years ago

When I try to “set featured image” –

tom
answered 11 years ago

Can you explain further what your trying to show with step 3?

 

tom
replied 11 years ago

I have now reinstalled Jigoshop plugin – and it looks different and is now behaving itsself better – it must have been corrupted in first installation

tom
replied 11 years ago

Working more normally now – thanks tom

DominicStaff
answered 11 years ago

Hello Tom!

Apparently I see that you have solved the problem. If you have more questions, we are willing to help.

Regards,
Dominic

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