alessandro3
asked 7 years ago

Hello,
This question has been discussed in other topics, but I couldn’t find a suitable answer for my website.
In DWQA, new question notification emails are sent; but new answer notification’s are not, neither to followers, neither to Admin, neither to members in the forward list.
Thanks for your help!

alessandro3
replied 7 years ago

Please help I tried every option in the preferences but no result.

5 Answers
DominicStaff
answered 7 years ago

Please accept my apology for the delay in getting back to you. I have checked our plugin and see that it is bug come from the plugin. We are checking and fix this issue now. I will send a new package of the plugin to you after finishing. We will try to resolve it as soon as possible. 

alessandro3
replied 7 years ago

Hi Dominic, thank you very much I really appreciate.

alessandro3
replied 7 years ago

I’m sorry I hadn’t filled the email address in my profile.
I just updated it.

Dominic Staff
replied 7 years ago

Yes, we will release it as soon as possible.

lexomatic
answered 7 years ago

I would also like a status update on this issue. 

Dominic Staff
replied 7 years ago

Yes, we will release it as soon as possible.

alessandro3
answered 7 years ago

Hello,
Still no news I guess… I am willing to try a beta version if you have it, ’cause I really need these notifications to be sent!
Thanks for your work and your help

DominicStaff
answered 7 years ago

Please send me your email, I will send you the new package that our technical team have fixed, you can download and help me test.

alessandro3
answered 7 years ago

Dominic,
I solved the problem with the new version of the plugin.
I activated:

  • “send a copy of every email to admin”,
  • “enable notification for new question”,
  • “enable notifications for new answer (to followers)”.

With these options, email addresses in the “Forward to” list receive a notification for new questions and also for answers.
I will modify the translation files because the old ones I had changed for the previous version don’t seem to work.
Thank you very much for your help.

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