Hi there !
We have a problem since the last update of facebook, with our mobile version.
Severel readers have warned us: they can not open our posts in their smartphone.
We tested with our smartphones ans tablets, this is what happens:
You know that on facebook when one clicks a publication that sends to a website, facebook opens the url in its own browser.
So when you click on the link on facebook, the browser of the facebook opens. It starts to open the post. But in less than a second it closes and we go back to facebook.
After test :
We tested with android smartphone with facebook not updated. It works.
But with upgraded facebook on android tablet, this does not work.
Our readers have all updated facebook and they can’t read our posts.
(We have not tested on iphone and ipad.)
On computers no problem. Mac, PC or other system, it is ok.
By copying and pasting links on browsers like chrome, safari, on my tablet, it works. So I think that it’s really related to facebook browser.
I guess there is some problem between the new updated version of facebook and the DW focus mobile version.
We quickly lost a large groupe of readers, and we receive every day many messages asking to fix this problem.
What can we do ?
Thank you.
DominicPlease accept my apology for the delay in getting back to you. I have checked facebook on my iPad with new version and it works fine, I think it’s the issue come from the android tablet not your site.
Yes, everything is ok now, on my tablet too. I think that was a facebook problem and in two days it was fixed. I forgot to tell you here. Thank you very much.
Dominic🙂 If you have any issue or question please let me know, I will check and help you resolve it as soon as possible.
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