Mister Leonardo
asked 5 years ago

Why, if the question is answered in the the usual registered user, the status of the issue does not change to ANSWERED. And if the admin answers site is changing to ANSWERED. How to make that for any answer to the question – changed his status to ANSWERED?
 
Screenshot
https://www.dropbox.com/s/mpgq067dowsgf5x/qa.png?dl=0

1 Answers
DominicStaff
answered 5 years ago

Hi,
Unfortunately, our plugin does not support this issue. Currently, just administrator possible change the status & question status will change will admin answer a question as you can see in your site or our demo. Also, when a user answer a question, this question will change to “re-open” status. It helps admin can know these questions have new comment, new answers.
Regards,

Dominic Staff
replied 5 years ago

I sent and notified our technical team about this problem. We will check and make this issue. We will answer as soon as possible.

nobita
replied 5 years ago

@mister Leonardo hi , i try to modify some code in “dw-question-answer/inc/status.php” to try to resolve this problem , you can replace the “dwqa_question_print_status()” function with this
http://www.mediafire.com/view/zhn2pufp0pnb4fh/dw_qa_improve.php

The function will work a little bit differ because i try to modify it with my understanding about the status of a question 🙂
Open : Question that someone just post with no answer,
New: Question with new answer from other people,
Answered: Question that you just answered.
hope this help.

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