Share widget is showing Facebook shares at zero

Pure Derry
asked 10 years ago

Hi,
Some of our posts have a hundreds (or thousands of shares) but the Facebook counter just reset to widget across all our posts.
Can you help?
C

1 Answers

DominicStaff
answered 10 years ago

Hi,
Firstly, please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).