madball-ch
asked 7 years ago

Hi, sorry for my poor English, but I have some questions. I bought your theme in themeforest but I have some problem with the social feed plugin. I only can give Facebook feed. Twitter & instagram don’t work, is it normal? I noticed that this theme is not updated… In your website there is a newer version… Can I have this new version??? Let me know. Thanks in advance for your answer! Bye

4 Answers
Hung DinhStaff
answered 7 years ago

There will be a lot of reasons why you can’t get the Social plugin to work on your site. Are you talking about DW Wall? Is your ThemeForest email is sociated with your account here. I can forward this to our account person and he willl add download permission to your account.

madball-ch
replied 7 years ago

Hi Hung,
thank you for your reply. Yes, my theme forest email is the same as this account. Could you add the download with tho info? You need something else? Let me know.
It would be great to have the download permission as soon as possible 🙂

madball-ch
replied 7 years ago

I have not received anything. you can do something? I would really solve the problem of the theme …! thank you very much

madball-ch
answered 7 years ago

I’m still waiting…

Wilfred
answered 7 years ago

I have sent you the updated package for WallClassic to your mailbox. Please check!

madball-ch
replied 7 years ago

Thank you,
but it doesn’t seem to be the updated version. I’ve downloaded the 1.0.9 from ThemeForest and received by mail the 1.0.0
On your website there is the 1.0.10 with 4 different design styles… This one is the upgraded version, or not?
You sent me the right one?

Wilfred
answered 7 years ago

It will be a long story to explain the confusing in theme version of WallClassic in Themeforest.
Please assure that the package that I have sent you is the correct one and the latest update of WallClassic.
Regarding the theme in our website: DW Wall with 4 different styles. Though they look alike but they are 2 different separate themes and the theme you bought in Themeforest is WallClassic only not DW Wall. We sell WallClassic exclusively on Themeforest. That’s why the version of these 2 themes are totally different.
I hope I have clarify the confusion.

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