Liam McLoughlin
asked 4 years ago

Hello,

I have been asked to make the question here from your customer response team member Allen.

I purchased your DW:Flixel theme in May 2015 on ThemeForest. Since this time you have updated the theme to the new version 1.1.2 to fix the bug for Twitter & instagram. However themeforest does not carry the updated version.

As themeforest does not currently have the updated version, and I am within your license period, can I get the updated theme from yourself directly?

Item Purchase Code from themeforest is: f47aad33-23cd-411b-b570-b6d4d351868d

Thank you for helping!!!

Best wishes,

Liam

1 Answers
DominicStaff
answered 4 years ago

According to the new license scheme, we apply the limit 1 year to update and technical support which is quite common across WP theme clubs now. I will help you convert your purchase into your designwall account. Right now, you can download the latest version or activate license to auto update from backend.

Note: Your license will no longer be valid until May 31, 2016.

Liam McLoughlin
replied 4 years ago

Dominic you’re awseome :D!

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