Syed M. Razvi- I have created a new user questions and assigned it a new role “QAdmin”
- Then under permission settings for DWQA I allowed role QAdmin all permissions to read, post, edit and delete
- Still the user is unable to answer the questions. The textbox for answering the question shows only for the admin user. What am I missing?
syedmeesamlive-comHow do I get support on this issue? I have purchased and paid for the pro version but no one is answering my question.
DominicPlease accept my apology for the delay in getting back to you. Can you send me your username & password of your site for further checking.
Can someone please provide me with an update on this issue. I am still awaiting a response.
I have already sent login credentials.
Please accept my apology for the delay in the getting back to you.
We have checked your site, However, we need to check the code of your site, I think the DW Q&A not compatible with the user role plugin. So, you can send me your FTP account for further checking.
Can someone please provide me with an update on this issue. I am still awaiting a response.
DominicWe have checked your site and see that the issue come from the cache system is enabled.
If you disable it, the site will work fine.
See the screenshot: http://prntscr.com/lut48f
Please login or Register to submit your answer
replied 6 years ago
How do I get support on this issue? I have purchased and paid for the pro version but no one is answering my question.