Where is my purchase?

the whole sign process was seamless..the twitter integration was great

BUT

I’ve paid and had an expectation that I would receive a welcome email with download instructions.

I’ve logged in and out of my account – refreshed email but nada…

my Design Wall account still says that I haven’t made any purchases

I had planned to load the theme and spend some hours working on a new site…

time is precious and if this is how you guys do business

I’m requesting a refund

Hello Steve,

I have checked the payment and apparently the fault was from our side. I apologize for this.
Our payment system have encoutered minor glitched and we are on the way to fix them.
I created a download link for you already, please access this link and get your package: http://designwall.com/author/stevemacalpine/ (after logged in)
Sorry again for this inconvenience.

Regards,
Jackie