When I try to access to the personalize module, my wordpress loading something, but never ends to load that.
![My screen](http://www.elrancaguino.cl/online/wp-content/uploads/2015/04/capture.png "enter image title here")
Firstly, please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).
Hope this helps !
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