WooCommerce not sending out certain automated emails

welovespain
asked 7 years ago

Hi. I am at the end of my rope here, hopefully someone can help. On July 5th I updated y WooCommerce on my website and since then we haven´t got a single \\\”New Order\\\” email nor a \\\”Cancelled Order\\\” nor do the customers get the \\\”Porcessing Order\\\” emails. The completed orders on the other had do arrive to the customers. I checked with a Mail Log and the emails do not even send.
They do send however if I send the the above emails manually from the order. They just don´t auto send. They do also send when I do a free product for 0€. But my test product of 1€ stops working again. So I thought maybe it was my Redsys plug-in, but no, because Paypal doesn´t work either.
Neither my programmer nor I have any clue what is wrong but it definitely seems to be a woocommerce glitch. We have tried everything. Can someone please help? I have tried everything else in this forum and other forums.

1 Answers

DominicStaff
answered 7 years ago

Firstly, you can refer here: https://www.fixrunner.com/fix-email-notifications-woocommerce/
Or add the following code to the functions.php file:

/**
 * Code goes in theme functions.php.
 */
add_filter( 'woocommerce_defer_transactional_emails', '__return_false' );