Giulio Orsi
asked 5 years ago

Hi, I’m testing DM focus before installing on live site and use a subdomain. When I try to install demo content, show error message to write that I do not have permission to open the page.

How can I solve this issue?

Thanks

1 Answers
DominicStaff
answered 5 years ago

At the moment, the DW Focus does not allow install content. If you want to get all the content as our demo, you can send me username & password of your site (via private answer) I will access and help you import the content.

Giulio Orsi
replied 5 years ago

Hi dominic, I solved thanks to allan..

Dominic Staff
replied 5 years ago

Yes, I know your feel while wait for our help. However, when you submit the question here, your question must be manually approved. Of course. it’s still pending. After answered, we will public it. and all the question here, we will check and help user resolve in the day. Hope you understand what I mean.

Giulio Orsi
replied 5 years ago

I understand well what it means, though, my problem could be solved easily if it were written in the documentation method that Allan suggested. Both would have lost less time.

Dominic Staff
replied 5 years ago

Yes, we will discuss it in the next version and fix this issue for the DW Focus theme. Let me know, if you have any issue or question, we will check and help you resolve it.

Giulio Orsi
replied 5 years ago

Hi, I opened other request, because when I click on menu (parent category) open blank page.

How can I solve it?

Dominic Staff
replied 5 years ago

I have checked and see that it’s bug come from previous version we have updated. To resolve this issue you can update your theme again and check it, we have fixed this issue and uploaded a new package in the Yesterday.
If you still face their issue, you can send username & password of your site, I will help you resolve it now.

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