cn360
asked 7 years ago

Hey DW –
We have added some new ‘test’ content to make sure everything is working buy regrettably your DW Focus: News Grid widget is not working properly.
In this screenshot the test content is showing up under the WRONG category (entertainment). It should be showing up under ‘Politics.’

FYI – in the main menu area we see there is NO DW Focus widget under the ‘Politics>United States’ category & sub-category – and there is nothing available to us to drag and drop that widget in which we believe is the issue. That being said we are newbies and need you to figure this issue out.
Please log into our site (you have the credentials in another private message we sent you yesterday) and figure out why this is happening and make the necessary adjustments. Appreciate it, God bless.

4 Answers
DominicStaff
answered 7 years ago

Please send me username & password of your site for further checking.

DominicStaff
answered 7 years ago

I have checked your site and see that it’s still work fine. 

cn360
answered 7 years ago

Wow Dominic. We can’t believe you say ‘it’s still work fine.’ 
IT’S NOT WORKING PROPERLY SIR.
So this is what we’ve done to make it CLEAR your code or something is incorrect/not functioning properly.
We deleted ALL the news stories except for the 5 we have put up so now our site just has OUR news stories.

Now look at these 4 screenshots so you can UNDERSTAND SOMETHING IS WRONG AND NEEDS TO BE CORRECTED. We cannot keep adding stories and have them appearing in the WRONG CATEGORIES. That is VERY unprofessional and no one will take us seriously if all our stories are displaying in the WRONG CATEGORIES.
v1

 
v2

 
v3

 
v4

 
Whatever you do to  CORRECT this problem please let us know because we spent SEVERAL HOURS yesterday trying to get this to work properly but were unsuccessful. We are NOT programmers and that’s why we purchase WP themes like yours because usually they are easy to manage the content but your script here is not working properly. 

We will be adding stories to our site so you will probably see more added. Please help us sir as we like your script but there are too many issues not functioning properly. Thank you for your continued assistance, God bless.

Dominic Staff
replied 7 years ago

Yes, I know what you want. yesterday, just check the Politics categories that you have asked in the previous answer, it’s my mistakes :). Right now, I will check and help you resolve this issue now. Sorry about that, my friend.

cn360
answered 7 years ago

Here is a new screenshot where 3 different posts are all in the WRONG category. None of these posts use the tag ‘Movies’ so we are not sure why they keep getting posted in the wrong category.

Please help us get this fixed. If you need our login info for our server just let us know. Thank you.

Dominic Staff
replied 7 years ago

Please accept my apology for the delay in getting back to you. I have checked your site and see that all the post is corrected categories. Also, all the posts should select a categories or sub-categories of the categories menu. If you select 2 other categories, the post will show in the first categories. 

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