jbm
asked 7 years ago

Just uploaded the theme. Got redirected to an error page saying my domain “can’t currently handle this request” http error 500
 
And I can no longer access my Apperance editor in my admin

jbm
replied 7 years ago

Can no longer login to my dashboard at all.

1 Answers
DominicStaff
answered 7 years ago

In this case, you can send me username & password of your site and your FTP account, I will check and help you resolve this issue, you can use the private answer option to send me your information. 

jbm
replied 7 years ago

Hi, I private messaged you. No response for 3 days about a refund.

Dominic Staff
replied 7 years ago

Please accept my apology for the delay in getting back to you. I know your feel when facing the issue and not get any help from our team. I’m wondering, If you have a change, you can send me username & Password of your site, I will help you resolve this issue now. Your comments will be seriously considered and help us improve our service to serve our clients better and better.
If we could not help, the money is still guaranteed to send back to you as per request.
Looking forward to hearing from you soon.

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