DWQA Email Notification not working

Simeon Meder
asked 7 years ago

Hi there
I have the newest version of DWQA installed. Email-Notifications of new posts are not being sent, or better said are not being received.
I can’t add multiple receivers in the field, only when i add one single receiver the notification is being sent.
How can i add more than one email-adress?
Thanks for quick help!
Simeon

Dominic Staff
replied 7 years ago

Please send me username & password of your site via private answer, I will help you check resolve it

Simeon Meder
replied 7 years ago

This question has already been answered by Allen (see below).

Dominic Staff
replied 7 years ago

Yes, I saw. Just contacted you to sure that your issue have resolved by Allen or someone. I don’t see your new answer here. Thanks for your time. Let us know if you still face their issue.

Simeon Meder
replied 7 years ago

Thanks Dominic, well if i can’t add multiple receivers, the question is answered.

But i have another question open since some time called “answers not counting” which is quite urgent now as the client is waiting for some time already! Can you please look into that asap?

Thanks a lot.
Simeon

Dominic Staff
replied 7 years ago

– If you want to add multiple receivers, you can add the email look like the following:
[email protected],
[email protected],
– About the answer not count, I’m checking it.

4 Answers

Allen
answered 7 years ago

Hi, at this time, only 1 admin can receive the notification question.

And for the notiffication of new post, first please make sure you host can sent mail

You can send me your site and an admin account to login. You can also contact me via live chat channel when you online so i can chat directly with you about this issue.

kim
answered 7 years ago

I am having the same issue. When a new question is posted admin is not getting an email notification:

Q & A Forum

Please advise

kim
replied 7 years ago

also to clarify- i tested with all plugins deactivated and still the notifications were not being sent to admin when a new question is posted.

DominicStaff
answered 7 years ago

Hi @kim,
Long time no sees. How are you?
About your issue, please send me username & password of your site via private answer, I will help you check resolve it.

sagar shinde
answered 7 years ago

same issue for me..plz not email notification admin after adding new question

Dominic Staff
replied 7 years ago

Please check your email and help me test the plugin.