Viktor Graf
asked 9 years ago

Hi guys,
I get an error if I try to deactivate Q&A plugin. HTTP 500
The link is:
Can you help me out?

1 Answers
answered 9 years ago

In this method, you will need to either use FTP, or your host’s file manager. Navigate to the /wp-content/ folder. You will see a folder called plugins. Rename the plugins folder to anything that you like. In our example, we will call it “plugins.deactivate”. Once you do this, all of your plugins will be deactivated.
Most of the time when you do this, you are usually locked out of your admin panel. If the issue was with your plugins, you should be able login to your /wp-admin/. Once you do that, go back to your /wp-content/ directory and rename “plugins.deactivate” back to plugins. Now you can activate one plugin at a time until your site breaks again. At which point, you will know exactly which plugin caused the issue.
Hope this helps !

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