Thanos nospot
asked 10 years ago
Thanos nospot
replied 10 years ago

Hi again! I can see that the problem is fixed in live preview. My problem is that instagram stopped working on my website for no reason. When i save as @instagram it works fine but when i save it as my account it shows nothing. Can you please help me?

3 Answers
Kido D
answered 10 years ago

Hi Thanos,
Please have a look at here and see if it helps: http://designwall.com/question/instagram-tile-throwing-an-error/
Hope the solution we mentioned on the topic worked for you. If not let us know.

Thanos nospot
replied 10 years ago

Hi Kido!

It didnt help … It leads to a 404 page….
Do you have any ideas?

Thanx!

Kido D
answered 10 years ago

Hi there,
We have just released the new version of DW Fixel (v1.0.5) on ThemeForest with this bug fixed so you can update the theme now.
P.S: If you have changed one of the theme files, please manually synchronize it into the update files.
Let me know If you still face the issues. Thank-you!

Thanos nospot
replied 10 years ago

Great! That worked! Thank You very much!

Florian Rathcke
answered 8 years ago

Hi,
I have a similar problem: I switched my Instagram account and the plugin on the social wall suddenly stopped working. Allen from your support chat told me, I need to upgrade to DW Fixel 1.1.2, but themeforest.net just provides me with version 1.0.7. Could you please help? Thank you!

Regards,
Florian

dominic Staff
replied 8 years ago

At the moment, we only provide the latest version on the designwall.com. Also, According to the new license scheme, we apply the limit 1 year to update and technical support which is quite common across WP theme clubs now. In your case, What is your purchase date? If you want I can help you convert your purchase into your designwall account.

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