Thanos nospot
asked 8 years ago
Thanos nospot
replied 8 years ago

Hi again! I can see that the problem is fixed in live preview. My problem is that instagram stopped working on my website for no reason. When i save as @instagram it works fine but when i save it as my account it shows nothing. Can you please help me?

3 Answers
Kido D
answered 8 years ago

Hi Thanos,
Please have a look at here and see if it helps: http://designwall.com/question/instagram-tile-throwing-an-error/
Hope the solution we mentioned on the topic worked for you. If not let us know.

Thanos nospot
replied 8 years ago

Hi Kido!

It didnt help … It leads to a 404 page….
Do you have any ideas?

Thanx!

Kido D
answered 8 years ago

Hi there,
We have just released the new version of DW Fixel (v1.0.5) on ThemeForest with this bug fixed so you can update the theme now.
P.S: If you have changed one of the theme files, please manually synchronize it into the update files.
Let me know If you still face the issues. Thank-you!

Thanos nospot
replied 8 years ago

Great! That worked! Thank You very much!

Florian Rathcke
answered 6 years ago

Hi,
I have a similar problem: I switched my Instagram account and the plugin on the social wall suddenly stopped working. Allen from your support chat told me, I need to upgrade to DW Fixel 1.1.2, but themeforest.net just provides me with version 1.0.7. Could you please help? Thank you!

Regards,
Florian

dominic Staff
replied 6 years ago

At the moment, we only provide the latest version on the designwall.com. Also, According to the new license scheme, we apply the limit 1 year to update and technical support which is quite common across WP theme clubs now. In your case, What is your purchase date? If you want I can help you convert your purchase into your designwall account.

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