Bradley
asked 4 years ago

Hi, I have a license through CodeCanyon. Currently I have DWQA Pro version 1.3. I want to update to the latest version, but there is no native update feature inside of wordpress. I have downloaded the latest version but cannot install it since it says that it already exists in the wordpress plugin directory. How do I update?

1 Answers
DominicStaff
answered 4 years ago

In this case, you can disable the old version and use the FTP to change the folder name of the old version then upload the new version. Also, you can change the name of the new version Or copy/paste to the old version to override the plugin if you do not custom the plugin.

bradleystevens
replied 4 years ago

Are you serious? Is that the official method for updating the plugin?

Dominic Staff
replied 4 years ago

This solution for the old version of the plugin. In the latest version, we have included a feature to help you update the plugin from the backend.
If you want to update, you can send me your FTP and your site account, I will help you update the plugin.

bradleystevens
replied 4 years ago

In that case, is there any issue with deleting the plugin completely and installing the new version? Will that delete all previous Questions and Answers?

Dominic Staff
replied 4 years ago

Yes, you can delete the old version and install the latest version of the plugin. All the previous question and answer won’t lose.

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