K
asked 8 years ago

Hi,
I’d like to upgrade to the new DW Trendy theme before I upgrade to WordPress 3.9.
How do I access the new, 3.9 compatible theme?  Where exactly do I have to go & click on?  (I was told I don’t have to pay for it since I have the old version, but I don’t know where to go to access the download besides the pay page.)
Do I update directly from WordPress dashboard?  (When I click on “Appearance”, and then click on “themes” I do not see “update available” on it.
Can you please help?
Thank you!
 

2 Answers
well wisher
answered 8 years ago

Hi klopez ,as Dominc suggested you have to goto your profile(http://cmspioneer.com/designwall/profile/klopez/) on designwall.com>> then goto >>downloads tab and there you should find the link to your updated theme i suppose , you need to download it to your computer from here and then upload it to your server from wordpress dashboard>>appearance>>themes
thats tthe case if you bought the theme from here that is designwall and if you bought it from market place like themeforest then your profile at themeforest may be the place you should be looking for
Thanks

K
replied 8 years ago

Hi,

Thank you so much for your response!

I just checked themeforest (I purchased from them), but unfortunately, they only have the 3.8 compatible version available. I have contacted them about this- hopefully I hear back soon.

Thank you,

K

well wisher
replied 8 years ago

your welcome 🙂

K
replied 8 years ago

Hi,

After not hearing back from themeforest, I was left with no choice but to re-purchase the new version, but this time I did so from DW.

I had a programmer install it for me. After the work, I noticed on the WordPress dashboard that the theme says 1.14, not 1.15. I asked the programmer about this, he says it’s the theme which I downloaded & provided him.

Can you please check on this. Is this just a typo on DW’s part, or is the theme version listed wrong, and should be 1.14, not 1.15? I paid for the latest version, and don’t want any 3.9 WP compatibility issues to arise because of this.

Thank you,

K

well wisher
replied 8 years ago

well that's not a great news i thought themeforest is a great market place which responds to the customer queries as soon as possible but you are saying that they dint even replied which is not good at all !!!

K
replied 8 years ago

It’s fine; I already purchased directly from DesignWall.
In the future, I will not be making any purchases again from themeforest.

I appreciate your responses to each of my questions.

-K

DominicStaff
answered 8 years ago

Hi K,
Hope that you are well today.
Don’t worry about that. You have already downloaded the latest DW Trendy theme which is fully compatiple with WordPress 3.9. However, that’s our mistake when we don’t edit the info of the theme in the style.css file yet. We will concern about that, fix and update it as well.   

K
replied 8 years ago

Hi Dominic,

Thank you for getting back to me; great!

-K

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