How long is the a support/update license valid for your WP Premium themes?

nuno miguel
asked 10 years ago

Hello!
Need to know about how long is the a support/update license valid for your WP Premium themes? I’d like to buy one of your themes but only if it is “one time fee”? It seems it is one time fee till now…
Many thanks fore replying me asap.
Regards,
Nuno

1 Answers

Jin
answered 10 years ago

Hi Nuno,
At the moment we are offering Single purchase for our products, and it is one time Fee and you get to use our theme for lifetime. Regarding to support and update:
– Update: we frequently update our themes especially bug fixes. Time would be around 2 weeks for bug fixes and minor improvements and months for major features improvement.
– Support: as long as we update our products, we provide support for that products.
In the future, we will move to membership payment methods, and we will define clearly the time for support and update.

Saints
replied 10 years ago

Hey Jin,

I hope you guys will stick to the support as long as you update your products free of charge.

Jin
replied 10 years ago

Yes, as long as issues relating to our product’s bugs and updates, we will provide support and update our products. We do not provide support for customization and third-party plugins 🙂