reto brechbuehl
asked 6 years ago

Hi,
How can I activate the shortcodes to show up in the page editor as shown in your documentations?
See attached screenshot
image01.png as it looks in my wp-admin
image02.png as it looks in your documentation

 
 

Thanks for your help
Best regards
Reto 

Bruce Hrabak
replied 6 years ago

I have this same issue

Benjamin Hodge
replied 6 years ago

I also have the same problem. I want to be able to customise who is in the Team section but cannot see these options when I edit the page. Please help us with this issue.

Sibi Gauer
replied 6 years ago

Me too, I’m using a child theme and thought it was the reason, but it seems not related.

Lucy
replied 6 years ago

I had the same problem. That option did not show on my page, so I had to guess. But I figured out. If you look at your users their ID will became in other as you entered them, but when they show up on the page it shows alphabetical order from their user name. I wanted mine to appear in certain order so i made sure when I enter their user name I created something in the desired order.
I still use the code provided above because I did not certain users in the page. It works. Hope this helped a little.

Jenni Skinner
replied 6 years ago

I am having this issue currently – I have version 3.9.2 which says it’s the most updated version, but I still don’t have the icons when I’m editing.

Dominic Staff
replied 6 years ago

I have checked on our demo and still display, you can create a private question then send me username & passworf of your site for further checking.

4 Answers
Bruce Hrabak
answered 6 years ago

It’s not a solution but as a temporary fix I backed up my files deleted the site and database using filezilla and reloaded the original 3.8.1. Everything works again until the update comes for 3.9.1. I need to get better at restoring media but other than that everything works great.

DominicStaff
answered 6 years ago

The issue comes from WordPress version 3.9.  At the moment, we made DW Page theme compatible with the latest WordPress 3.9.1 with bug fixes. Could you please download the updated version? This will help you resolve the problem.

reto brechbuehl
replied 6 years ago

Thanks for the fast support, works all good with the upade.

Dominic Staff
replied 6 years ago

Right now, you can download the latest version in your profile.

Sibi Gauer
answered 6 years ago

I had issues with introduction, clients and portfolio images. In introduction, my images are there, in the right position, but doesn’t preview. In clients, it sticks to a larger width than image’s, (I made all centered to 70px heigh and kept proportional width since it’s all on top to work in previows version). In portfolio, I was using a small thumb (150px square, all generated like that to keep the same size on preview), it was justified no matter how many columns, adding space between items. This version is stretching thumb to keep the same space. I can make all images again, but can’t figure how fix clients. Some logos are vertical, some horizontal, making all with same width will look akward. I will keep the previous for now, I’m about to deploy and will take a lot of time taking all those images again. It looks nice and I can edit the shortcodes by text. Thanks!!!

Dominic Staff
replied 6 years ago

you can send me your site for further checking.

Sibi Gauer
replied 6 years ago

Hi Dominic, the previous version: http://www.sibigauer.com/ersoft/#home

Here the screens when I change: http://www.sibigauer.com/ersoft/?page_id=2. Sending you an userid by mail, also. 🙂
Thanks again!

DominicStaff
answered 6 years ago

1. I have checked your site, I think you have resolve the issue with Introducing page.
2. To resolve issue on the client page, below is our instruction:
Firstly, follow the jetpack’s guideline in the Blog article on how to use Edit CSS here. http://cmspioneer.com/designwall/blog/using-jetpack-custom-css-for-your-wordpress-site/
Then add the code to the Edit Css.

.section-content .clients .thumbnail img { height: 70px; }

3. To resolve issue, in the Portfolio page, you can add the following code to the Editor CSS

.img_wrapper > img {
    height: 180px;
    width: 240px !important;
}
.img_grayscale {
    height: 180px;
    max-width: 240px !important;
}

Note: I think you should use image size 240x180px

 

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