Hello,
First, let me say that I LOVE your product! I purchased the pro version and I want to use it to provide support to my teachers, as everyone is now online due to COVID 19 and need a lot of help! Your solution is excellent.
I am almost done setting it up, but I can’t get rid of the word “Archives” from the title of the page. I want it to say “Q & A Faculty Support” which is the title of my page where I embedded the code snippet. But, no matter what I do, it doesn’t change. This is not an issue in my blog posts or any other pages. The page and post titles show up. This is ONLY a problem with the pages with the DWQA shortcode. Very frustrating.
Can you help? I am stuck.
Thank you for your help!
Thank for your interest in our product.
In your case, you can create a page template and custom the page title, or try to edit the page title from the backend. If you still face their issue, you can send me the username & password of your site for further checking, we will help you resolve this issue.
Perfect. That did the trick. Thank you!
Yes, let me know if you have any issue or question.
Hello Dominic, I´ve got the same issue. I need to give away the word Archives. I tried to make new template, but when I link from DWQA plugin options – Page settings – The page where displays all questions. It returns back to Archives again.. :-/
Thanks for your help. Ludmila
Please create a private question and send me the username & password of your site for further checking.
I can not access your site, please send me your username & password.
I will. At this moment I cannot log with my FB account.. 🙁 So I had to make new registration..
I can not access your site, I got the following error:
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
That is really weird. My website is available no problem. Have you tried to reload it?
Very hard to access your site. In this case, you can send me your theme folder, I will install on our localhost and check this issue.
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