vsinou
asked 3 months ago

Hello,
First, let me say that I LOVE your product! I purchased the pro version and I want to use it to provide support to my teachers, as everyone is now online due to COVID 19 and need a lot of help! Your solution is excellent. 
I am almost done setting it up, but I can’t get rid of the word “Archives” from the title of the page. I want it to say “Q & A Faculty Support” which is the title of my page where I embedded the code snippet. But, no matter what I do, it doesn’t change. This is not an issue in my blog posts or any other pages. The page and post titles show up. This is ONLY a problem with the pages with the DWQA shortcode. Very frustrating.
Can you help? I am stuck. 
Thank you for your help!

5 Answers
DominicStaff
answered 3 months ago

Thank for your interest in our product.
In your case, you can create a page template and custom the page title, or try to edit the page title from the backend. If you still face their issue, you can send me the username & password of your site for further checking, we will help you resolve this issue.

vsinou
answered 3 months ago

Perfect. That did the trick. Thank you! 

DominicStaff
answered 3 months ago

Yes, let me know if you have any issue or question.

Ludmila Kotalíková
answered 3 days ago

Hello Dominic, I´ve got the same issue. I need to give away the word Archives. I tried to make new template, but when I link from DWQA plugin options – Page settings – The page where displays all questions. It returns back to Archives again.. :-/

Thanks for your help. Ludmila

Dominic Staff
replied 3 days ago

Please create a private question and send me the username & password of your site for further checking.

DominicStaff
answered 2 days ago

I can not access your site, please send me your username & password.

Ludmila
replied 1 day ago

I will. At this moment I cannot log with my FB account.. 🙁 So I had to make new registration..

Dominic Staff
replied 12 hours ago

I can not access your site, I got the following error:
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

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