Olmo Romero
asked 6 years ago

Hi
I have tried DW Question Answer in some wordpress themes and it worked, but this time we’ve made our own self made theme in wordpress 3.9.3 and it doesn’t work.
Everything is displayed but you cannot search, filter, vote or answer.
I did deactivate all other plugins installed in wordpress just in case it was that, but even doing it it doesn’t work.
You can see what I mean here: http://test.pildorea.com/dudas-expres/
Thanks!

1 Answers
DominicStaff
answered 6 years ago

Hi,
Firstly, please deactivate  all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).
Hope this helps !

Olmo Romero
replied 6 years ago

Thanks Dominic for your answer. I deactivated all plugins and even then DW Question did not work. It remains the same way. I am going to send you our login to see if you can help us with the problem.Thanks

Dominic Staff
replied 6 years ago

You can send me username & password via private answer.

Olmo Romero
replied 6 years ago

Hi Dominic. I sent you a private question named: “DW Question problem at PILDOREA”Thanks

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