gelosickworld
asked 6 years ago
  1. I am currently using version 1.1.0. You mentioned on your blog that there the most recent version is 1.1.1. I bought the plugin on Envato Market but I can’t seem to install the latest version. I am having this error:

    The package could not be installed.
    No valid plugins were found.
    Plugin installation failed.
  2. Isn’t there a better way to update the plugin through the wordpress dashboard? There is no update plugin on mine.
  3. Maybe it is a version thing but I cannot enable the user to “pick the best answer”. I tried different permissions but only admin can pick the best answer.
  4. The actual questions page looks funny when there is a tag. I have inserted a screenshot to show you what I mean.
  5. The demo page on Envato looks sleek and elegant. But when I installed the plugin, it looks a bit different. Like the answer button being at the bottom, how do I move it to the top? (there is no option like this on the actual plugin). How do I make it look like the demo page where the “Question” and “Ask Question” is at the top and displaying side by side?I will be looking forward for your response. Thanks.

 

1 Answers
DominicStaff
answered 6 years ago

1/ Please send me your site url, I will check and help you resolve this issue.
2/ I think your theme have called a title from the PHP file, in this issue, you can check the page.php or single.php to remove it. Or if you still face their issue, you can send me username & password of your site, I will access and help you resolve it.
3/ You can use the following code:

.dwqa-pick-best-answer:after {
     border: solid #222;
     border-width: 0 5px 5px 0;
}
 .dwqa-pick-best-answer:hover:after {
     border-color: #999;
}
 .dwqa-answer-vote .dwqa-vote {
    border-bottom-color: #ddd !important;
}
 .dwqa-answer-vote .dwqa-vote-down {
    border-top-color: #ddd !important;
}

4/ You can go to the Dashboard > Settings > Permalink then click save button. If you still face their issue, you can send me username & password of your site for further checking.
5/ We are using the following HTML to add the button on the right-hand side.

<div class="textwidget"><a href="https://www.designwall.com/ask/" class="btn btn-success btn-block btn-lg">Ask a Question</a></div>

6/ Yes, with this option the anonymous user still need to use the email and name to ask a question.

 

Dominic Staff
replied 6 years ago

– We have released the latest version 1.1.2, you can download the plugin from the profile on the Codecanyon.
– At the moment, you can not update the plugin from the Dashboard, we are checking and update this feature in the plugin. We will release it as soon as possible.
– Yes, just user role is admin and permission are manager can vote the best answer.

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