Miguel Ángel Medina Gil
asked 7 years ago

The current download versión from themeforest is 1.0.7 however in DW web is 1.4.2.2. After installing the plugin, the aspect is the free version no pro version.
 

4 Answers
DominicStaff
answered 7 years ago

Please send me username & password of your site for further checking.

Miguel Ángel Medina Gil
replied 7 years ago

Hi, what's your email?

Dominic Staff
replied 7 years ago

You can use the private answer option under the answer box.

DominicStaff
answered 7 years ago

Give me your Site URL. 

Miguel Ángel Medina Gil
replied 7 years ago

drgadget.es

DominicStaff
answered 7 years ago

I have checked your site and see that you are using the pro version and you are facing with the style of the plugin on your site because the plugin will use the style of the theme are you using. In this case, you can add the following code to the style.css file:

.single-dwqa-question .site-container .vc_row.gray {
    margin-bottom: 30px; 
}
 .single-dwqa-question .dwqa-container {
   margin: 0 47px;
}
.dwqa-questions-list .dwqa-question-item .dwqa-question-meta {
   margin-bottom: 20px;
   margin-top: 10px;
}

Let me know if you want to change the color, font-size etc. I will check and help you resolve it.

nextsoftware
answered 7 years ago

I see a similar version issue. the version I received from codecanyon is 1.0.7 and one on WordPress is 1.4.5. Can you let me know which one is latest? 
Additionally I see that when I want to change permissions it doesn’t change at all. Here is a screencast to show you: https://screencast.com/t/Wejm82u3m
This issue is on both versions 1.0.7 as well as 1.4.5

Dominic Staff
replied 7 years ago

I have checked and see that the issue come from the plugin, I send and notified to our technical team, we will check and fix it in the next version.

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