Sergio Enriquez
asked 10 years ago

Hello, I just setup the theme and it’s perfect but I’m not able to use the widgets, any reason for that?
BTW thanks for the free theme 🙂

1 Answers
DominicStaff
answered 10 years ago

I have checked our demo and still work fine with Widget. Firstly, please deactivate  all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).

Sergio Enriquez
replied 10 years ago

Hello, and thanks again, I did tried deactivating the plugins with no luck, can you tell me if the WordPress version could be the issue?

Dominic Staff
replied 10 years ago

I have checked on our demo and still work fine with WP 3.9.1, you can send me username & password of your site (via private answer) for further checking

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