Dianna Lora
asked 4 years ago

Hiya,
I’ve had your theme for the past year and have absolutely loved it. Two days ago, my instagram started showing a random account. I updated the client ID because I thought something was up/ weird, and now the Instagram isn’t working.

I purchased the theme through Themeforest, but it seems like I’m unable to update it past Version: 1.0.7.

Any assistance would be appreciated. I love your theme~!

1 Answers
DominicStaff
answered 4 years ago

According to the new license scheme, we apply the limit 1 year to update and technical support which is quite common across WP theme clubs now.

In your case, I would like to make an exception that I will enable the update access so that you can upgrade your theme to our latest version for free, no extra cost for this. And you can use this version for lifetime.

However, if you wish to get future updates or technical questions access, a renewal fee $34.3 will be applied then.

Hope for your understanding.

Dianna Lora
replied 4 years ago

I think that’s very reasonable and appreciative. THANK YOU.

What do you need from me to continue?

Dominic Staff
replied 4 years ago

I will add the DW Fixel latest version to your profile you can download the theme now. if you wish to get future updates or technical questions access, a renewal fee $34.3 will be applied then.

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