jediprophecy
asked 11 years ago

DW Focus Installation Issue – “Broken Theme: Missing Stylesheet”

Recently bought the DS Focus theme. I’ve seen multiple questions about the installation process and no clear answer.

Here: http://designwall.com/question/how-to-configure-dw-page-theme-like-demo/

And here: http://designwall.com/question/dw-page-theme-installation-issues/

And so on.

I’ve now tried (unsuccessfully) to install 5 times using the Quickstart method. I keep getting a message from WordPress that says:

“Broken Theme: The following themes are installed but incomplete. Themes must have a stylesheet and a template. Stylesheet is missing.”

On the first attempted install, part of the theme showed up at least, but it looked nothing like the demo. Since then, nothing. Each time, I’ve had to start the entire process over (uninstalling WordPress, deleting all previously uploaded files, reinstalling WordPress, uploading the theme again…). Painful.

Without clear steps on how to install, it’s hard to tell if my theme is really broken or if there’s something I’m missing. I’ve watched the video on the YouTube channel but it wasn’t helpful as it was on a PC (I’m on a Mac) and it used a Local Host (I’m using use a File Manager from my hosting provider: GoDaddy).

Can someone please explain the process I need to go through to successfully install? Thank you!

2 Answers
DominicStaff
answered 11 years ago

Hello Jediprophecy !

Please unzip the download package. Then look for Quickstart folder, and use this folder to install the theme.

You can see our guide here: http://www.youtube.com/watch?v=oHDhd-dHpXs

Or you can send username & password of your hosting and we will help to install the site for you.

Regards,
Dominic

jediprophecy
replied 11 years ago

Hi Dominic. Who would I send the username/password to?

jediprophecy
replied 11 years ago

I’ve watched that video and tried to set up based on the instructions there, but again, it’s not a demo that uses a hosting provider or File Manager.

jediprophecy
replied 11 years ago

Do you just wanted access to my FTP or to my hosting account?

jediprophecy
replied 11 years ago

Just want to clarify: I have unzipped the download package and used the Quickstart folder to install. This is what is not working and appears to be missing a stylesheet.

jediprophecy
replied 11 years ago

Also unsure why it says the status of my issue is “Resolved”. It is not resolved. I still have not received the assistance I need to use the theme I paid for.

DominicStaff
answered 11 years ago

Hello Jediprophecy !

You can send username & password of your hosting and we will help to install the site for you. My Email: [email protected]

Regards,
Dominic

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