dtp2
asked 6 years ago

Hi,
After I activate the DW Question and Answer Plugin, all my forms stop working. I have tried several different form Plugins, but with all other form Plugins, as soon as I activate the DWQA Plugin, the Re-Captcha disappears and the forms no longer submits.
I have tried this on another hosting/hoster as well as locally and in all cases I get the same result.
I have also tried to disable and re-enable all other Plugins and combinations to rule out an issue between Plugins, but every time it comes down to just this one.
Please help!

2 Answers
DominicStaff
answered 6 years ago

Please send me username & password of your site for further checking.

dtp2
replied 6 years ago

You should have received an email with your account details. It’s a live site, so please be a bit careful. I do have a backup just in case 🙂

Dominic Staff
replied 6 years ago

I can not find your email, you can let me know your email address or use the private option.
See the screenshot: http://prntscr.com/ko4hdi

DominicStaff
answered 6 years ago

We have checked this issue and your site. Please open the inc/captcha.php file of the dw-question-answer folder then find the line 26 and edit with the following code: 
http://snippi.com/s/igimgpj

If you still face their issue, you can send me your FTP account. We will check and help you resolve it.

dtp2
replied 6 years ago

Applied this change and immediately all the re-captcha’s from the other plugins appeared again. Forms are checked and also so far everything seems to work again.

Thanks for the support and if anything changes, I will let you know.

Dominic Staff
replied 6 years ago

Yes, If you have any issue or question, you can let me know. We will help you resolve it.

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