joannaleng
asked 7 years ago

hi, my site is http://www.darlingmomo.com and I juist changed it from a very nice flatsome theme over and suddenly I am getting alot of errors on the site. Can I get dome help on this? 

5 Answers
DominicStaff
answered 7 years ago

I have checked your site and I think you need to install all the plugin that the theme recommend. If you still face their issue, please send me username & password of your site for further checking.

joannaleng
replied 7 years ago

how do i send u my password privately?

ruffsmasher
replied 7 years ago

asd

DominicStaff
answered 7 years ago

I have checked your site and see that you are using the shortcode from the older theme and it does not work on our theme. you can change all the shortcode of older theme with a HTML code to show your banner, or you can find another plugin support insert banner to user on the post/ paste.

 

joannaleng
answered 7 years ago

hi Dom,
 
sorry but i do not really understand. also, it says theme does not come with updates woocommerce files.

joannaleng
replied 7 years ago

i am confused now. i only wanted to change theme and retain my products..but now everything is in a mess. =(

DominicStaff
answered 7 years ago

I have checked your site and see that the issue comes from another plugin it’s the conflict between plugin. I have tried to disable the plugins and now you can send me your FTP account, I will help you resolve it. 

joannaleng
answered 7 years ago

hi, have sent message  days ago. hope it is received. thank you! 

DominicStaff
answered 7 years ago

Please accept my apology for the delay in getting back to you, I have helped you resolve this issue, you can check your site now.
Also, you can find here for the document guide on how to configure the theme: https://www.designwall.com/guide/dw-brickstore/
Hope this helps!

joannaleng
answered 7 years ago

Hi Dom,
 
I get blank space: https://www.screencast.com/t/gkSGMY67em

DominicStaff
answered 7 years ago

You can use the following code: 

#pl-w58739c166ad9e .panel-grid-cell .so-panel { margin-bottom: 0; }
#pl-w58739c166ad9e .panel-grid-cell .so-panel:last-child { margin-bottom: -7px; }
joannaleng
answered 7 years ago

Hi Dom,
Is there a reason the standard theme does not work? 

Dominic Staff
replied 7 years ago

I have tried to access your site but I think you have changed the password of the account. Please restore the account or give me a new account, I will check and help you resolve it now.

DominicStaff
answered 7 years ago

I have helped you resolve it, you can check your site now.

joannaleng
answered 7 years ago

is it possible to change the colors of the theme? i see DW is very green. =)

Dominic Staff
replied 7 years ago

Yes, you can change the color of the theme. you can let me know the position that you want to change, I will check and help you.

joannaleng
replied 7 years ago

I would like to change it to red and also keep the clean black and white part. Only some parts red

joannaleng
answered 7 years ago

i have issues on this page I am trying to fix using page builder. 
 

Dominic Staff
replied 7 years ago

I have tried to access your site with the old account but I can not access. Please restore the account I will check it

joannaleng
answered 7 years ago

page is also not very responsive when you scale. 

joannaleng
answered 7 years ago

i would like to add instagram post above this footer blog on all pages. how can I add that? 

Dominic Staff
replied 7 years ago

Please let me know detail about this issue.

DominicStaff
answered 7 years ago

We have helped you fix some the issues. About the color issue, you can let me know detail about the position that you want to change, I will check and help you resolve it.
About the Instagram photos, you can install a plugin and use the shortcode in the footer.php file of the theme. 

joannaleng
replied 7 years ago

Hi Dom,

I am trying to do a lookbook. can you tell me what I have done wrong? http://darlingmomo.com/lookbook/1/

https://www.screencast.com/t/gCy1PVPYQNw

Dominic Staff
replied 7 years ago

I have helped you fixed it, If you want to add the lookbook, you can go to the lookbook tab and add the image to the gallery
See the screenshot: http://prntscr.com/ecbne1
To show the lookbook on a page, you need to go to the page > Add new then select the Lookbook template in the Attribute box on the right-hand side.

Dominic Staff
replied 7 years ago

Please go to the Lookbook tabs under the page tabs and add the image to the gallery section in the right hand side.

joannaleng
answered 7 years ago

I have done that 

Dominic Staff
replied 7 years ago

I have checked your theme files and see that you have customized the files.php of the theme, I have replaced the code in the lookbook.php file but have some change in the init.php file. Please send me your FTP, I will access and fix it now.

joannaleng
answered 7 years ago

purchase theme meaning? it is your theme

Dominic Staff
replied 7 years ago

I can access your FTP, but it’s empty. In this case, you can download the new package here and upload to your theme folder.
https://www.dropbox.com/s/oh14wofeq8slldn/dw-brickstore-new.zip?dl=0
The theme on your is the error. Please use the theme that I’ve sent to you here.

joannaleng
answered 7 years ago

Hi dom
habw you tried it again? Coz I have changed the folder to the correct one. 

Dominic Staff
replied 7 years ago

See the screenshot: http://prntscr.com/efhq9i

joannaleng
replied 7 years ago

Hi Dom,
do try it again. it has been rectified.

Dominic Staff
replied 7 years ago

I have helped you resolve this issue, you can check here: http://darlingmomo.com/look-book/

joannaleng
answered 7 years ago

Hi Dom
 
Thank you!! I can see it now. But just curious. 
is it supposed to appear like this
 
also, can I have the default green be changed to red? 

Dominic Staff
replied 7 years ago

To change the color to the red color, you can download the 2 files here:
_variables.less: https://www.dropbox.com/s/fwmg8jnpwrxta4o/_variables.less?dl=0
Then add the _variables.less to the themes/dw-brickstore/assest/less/components
dw-brickstore.css: https://www.dropbox.com/s/fnryztu0f95zkna/dw-brickstore.css?dl=0
Then add the dw-brickstore.css to the themes/dw-brickstore/assest/css/
About the lookbook, it look good and like our demo.

joannaleng
answered 7 years ago

Hi Dom,
 
as per screen shot shared, is does not look good at all. it is distorted. 
https://www.screencast.com/t/F6HGPaxZXIOf

joannaleng
answered 7 years ago

i have also downloaded and uploaded the files but i see no difference.

DominicStaff
answered 7 years ago

About the image on the lookbook page, I have checked it and see that the issue come from the image size, not the theme.
In this case, you can use the following code in the Custom CSS in the Customize section:

.page-template-lookbook .slideshow.responsive img {
width: auto !important;
}

 
To change the color, you can add the following code: 

a { color: red;}
.badge-primary {
background: red;
}
#cancel-comment-reply-link.focus, #cancel-comment-reply-link:focus, #cancel-comment-reply-link:hover, #comment-nav-below a.focus, #comment-nav-below a:focus, #comment-nav-below a:hover, .btn.focus, .btn:focus, .btn:hover, .comment-form .form-submit #submit.focus, .comment-form .form-submit #submit:focus, .comment-form .form-submit #submit:hover, .post-navigation a.focus, .post-navigation a:focus, .post-navigation a:hover, .posts-navigation a.focus, .posts-navigation a:focus, .posts-navigation a:hover {
color: red;
}

.btn-gray-lightest.active, .btn-gray-lightest.focus, .btn-gray-lightest:active, .btn-gray-lightest:focus, .btn-gray-lightest:hover, .open>.dropdown-toggle.btn-gray-lightest {
background: red;
border-color: red;
}

#secondary .widget a:hover {
color: red;
}

ul.list-category-product li.product h3:before,
ul.products li.product h3:before {
background: red;
}
.page-header {
background: red;
}

.widget_price_filter .ui-slider .ui-slider-range,
.widget_price_filter .ui-slider .ui-slider-handle {
background-color: #1ec185;
}

 
After adding the codes, please help me check if you still face their issue, you can let me know detail the position that you want to change, I will prove the CSS code to you.

joannaleng
answered 7 years ago

is still distorted

DominicStaff
answered 7 years ago

You can use the following code to change the menu color:

@media (min-width:768px) {
.site-nav>.main-nav>li:not(.prevent-default).current-menu-item>a, .site-nav>.main-nav>li:not(.prevent-default).current-menu-parent>a, .site-nav>.main-nav>li:not(.prevent-default).current_page_item>a, .site-nav>.main-nav>li:not(.prevent-default).current_page_parent>a, .site-nav>.main-nav>li:not(.prevent-default):hover>a {
  background: red !important;
  color: #fff !important;
}
}
.site-footer a:hover {
 color: #fff;
}
.site-footer .widget-area .widget ul ul {padding-left:0;}
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