Hussain Al-saady
asked 3 years ago

Hi, I updated to the latest DW Q&A Pro version and it lost all the answers. This was very shocking and thankfully when I downgraded to last year’s version, the answers came back. Can you please check for existing old sites and their compatibility? I don’t want to upgrade if something like this happens.

2 Answers
DominicStaff
answered 3 years ago

Please send me username & password of your site and your FTP account via private answer, I will access and help you resolve this issue.

DominicStaff
answered 2 years ago

I have checked your site and see that the answer sill in your site. If you still face their issue, you can let me know detail about this issue, you can send me a screenshot for further checking.

Hussain Al-saady
replied 2 years ago

Thanks Dominic, oh I noticed some pages are working and others are not. This one is broken: http://ansars.net/question/how-do-i-ask-allah-swt-to-guide-me-about-a-decision-istikhara/

Dominic Staff
replied 2 years ago

I have helped you resolve this issue. However, the format of the answer has lost. Please help me edit the answer from the back-end to add your format to this answer. Sorry about that.

Hussain Al-saady
replied 2 years ago

Thanks for that. I had another look and unfortunately there’s 17 other pages that lost their answers :(. I don’t want to give you a hard time, I think I should just roll back to the old dwqa version?

Dominic Staff
replied 2 years ago

We have helped you resolve it. Please check your site now.

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