Jorge
asked 4 months ago

Hi there,
I’ve purchased the Pro plugin via codecanyon, everything is working okay except the user mentions in responses. It tries to load but is not picking up the users (see below image)
Is there anything else that needs to be added for this to work correctly? 
I am using buddypress latest version, 
Thanks!

 
 

2 Answers
DominicStaff
answered 4 months ago

Please send me the username & password of your site for further checking.

DominicStaff
answered 4 months ago

I have checked your site and see that the mention user feature still works fine. 
See the screenshot: https://prnt.sc/r3ubci

Jorgeg
replied 4 months ago

thank you, it seems that it needs more than 3 characters to pick it up, is that how it is supposed to work?

Dominic Staff
replied 4 months ago

At the moment, you should try to type more than 3 characters to pick it up

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