Jeff McKinnon
asked 9 years ago

Help, what do I do?

Aidah Gil
replied 9 years ago

I am also having this issue with both of my sites, one of which has the following error message on the Front End:

Warning: DOMDocument::load(): Document is empty in http://widget.stagram.com/rss/n/kingsliveinbk/, line: 1 in /home/content/p3nexnas03/44/2057844/html/wp-content/themes/dw-fixel_1.0.2_theme/inc/social-instagram.php on line 19

Warning: DOMDocument::load(): Start tag expected, ‘<' not found in http://widget.stagram.com/rss/n/kingsliveinbk/, line: 1 in /home/content/p3nexnas03/44/2057844/html/wp-content/themes/dw-fixel_1.0.2_theme/inc/social-instagram.php on line 19

Tennille Barber
replied 9 years ago

I am also having this problem! Although, I downgraded my site from 3.8.3 to 3.8.1 and I am still having this problem. It is a very important feature to the client. I need it back. ASAP.

Jeff McKinnon
replied 9 years ago

Yes thats the same message im seeing on the front end

Chris Lazarski
replied 9 years ago

Having this problem too. That was a main part of my home page and a great way to update the site via mobile. Please share a fix ASAP.

2 Answers
BigHug
answered 9 years ago

hey guys,
In the latest release of DW Fixel, we have fixed this problem. Please download and update  your theme ( http://designwall.com/wordpress/themes/dw-fixel/ ) .
Regards

Sean Foster
replied 9 years ago

I have installed the most up to date version and I am still receiving the same error. Am I missing something?

Dominic Staff
replied 9 years ago

We are checking & fixing it as fast as possible.

Jeff McKinnon
replied 9 years ago

Hi I just updated to the new version and now I am missing a block from the end of my social wall and my instagram still isnt working. Can you go into my site and try and see whats going on?

Dominic Staff
replied 9 years ago

Please note that, in latest version, to display the Instagram box properly, you need to follow our instruction below:
– Firstly, go to http://instagram.com/developer to register an Instagram API client ID. You can follow here to know how to get Instagram client ID.
– Then log into Dashboard >> Pages >> Social Wall Homepage, scroll down and go to the Instagram section to enter your Instagram client ID that you have just done above.
– In Instagram Username box, you don’t need to use “@” before your username, just your username.
That’s all. Press ” Update” button to save all settings. Go to front-end to see how that works.
Let us know if you have anything else, my friend 🙂

DominicStaff
answered 9 years ago

We have fixed this issue. Right now, you can download the latest version 1.0.7 of DW Fixel theme in your profile now.

Sean Foster
replied 9 years ago

Thanks guys!

Sean Foster
replied 9 years ago

Although now I seem to be getting a blank box in the middle.

Sean Foster
replied 9 years ago

Working now! I’ll leave you be! Great job DW!

Tennille Barber
replied 9 years ago

I really need a changelog for this! I have been asking and there are no answers, on all fronts.

Dominic Staff
replied 9 years ago

– Here is the change log for that fix instagram:
themes/dw-fixel/content-social-instagram.php
themes/dw-fixel/inc/ajaxs.php
themes/dw-fixel/inc/social-instagram.php
– Here is the change log for that fix DW Fixel theme: http://i.imgur.com/0YcG1eD.png
Regards,

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