Samir Kamble
asked 11 years ago

Hi Guys,
First of many thanks for such a wonderful themes and minimalistic designs. I am using DW minion on my website. I tried to upload logo images from customize panel and I got this error in response of Ajax call that goes to server.
message:Unable to create directory uploads/2014/04. Is its parent directory writable by the server
And the image is not getting uploaded. Also no error message is being shown.
Also, I tried to activate inbuilt widget for the theme such as DW Tabs and DW Accordion. But no luck for them as I am not able to drag any of my widget inside of DW widgets.
Please ask in case of any access is needed.
Awaiting for your response.

 

Samir Kamble
replied 11 years ago

To mention more. I tried setting uploads directory CHMOD permission as 777. Please let me know in case I am doing anything wrong.

5 Answers
Kido D
answered 11 years ago

Hi Samir,
Please send us your site URL, the WordPress admin account and the FTP info (via private answer), so we can check it for you. Thanks!

Samir Kamble
answered 11 years ago

Shared details with private answer. Are you able to get it ?

Kido D
replied 11 years ago

Yes, please check the reply below. Thanks!

Samir Kamble
replied 11 years ago

Thanks Will await for response. I still dont see any though :-)!!!

Kido D
answered 11 years ago

Hi there,
I tried to upload a media file at http://www.samirkamble.com/beta/wp-admin/media-new.php, and it’s not work too. So it would be hosting issue, not theme issue.
Also, I added the widgets Tabs and Accordion to the second sidebar, and it seems to work fine here: http://i.imgur.com/ML1uPas.png
If you still face this issue, that may caused by conflict plugins. You can try to deactivate all your plugins to see if it resolves the issue. If this works, re-activate plugins one by one and let us know if you find the problematic plugin(s).
Best Regards.

Samir Kamble
replied 11 years ago

Hello Kido,

Many thanks for looking into the issue. I will take it up with server guys and have a check for both the issues on wordpress media manager.

Also, will check and notify you if there any plugin conflict issues.

Regards,
Sam.

Samir Kamble
replied 11 years ago

I tried adding tabs in sidebar 2 it got added but not able to put widgets inside that.

Samir Kamble
replied 11 years ago

Resolved issue with help of hosting team. But Tabs and accordion widgets issue still persist.

DominicStaff
answered 11 years ago

Hi Samir !
Thanks for your feedback about the bug.
I have checked our demo site and that’s right, the bug comes from our DW Minion theme. We will fix it in the upcoming version of the theme asap. Please keep in touch, will let you know once released.
Regards,

Samir Kamble
replied 11 years ago

Hello Dominic,

You are welcome. I will always give feedback about any bugs found or If I found any fixes I made in theme as well.

Please let me know when shall the new version of fixed theme in going to release as I am eagerly awaiting for the same.

Regards,
Sam.

DominicStaff
answered 11 years ago

Thanks for your insight of support and I’m looking forward to hearing more from you 🙂
Of course,  will notify you know whenever the updated version is released with bug fixes, my friend.

Powered by DW Question & Answer Pro