Roberta
asked 6 years ago
Roberta
replied 6 years ago

Dear Dominic, I’m checking the web page on iPad and I found the problem is still there.
Can you please check again this issue?
Thank you very much.

5 Answers
DominicStaff
answered 6 years ago

Please send me a screenshot for further checking.

Roberta
replied 6 years ago

Wilfred installed the new version of the theme (1.0.4) and now the menu issue is solved! Thanks to you and Wilfred.

Roberta
answered 6 years ago

I successfully installed the theme and I’m transferring content into the site. If I try to see the website on iPhone or iPad (vertical orientation) There’s no chance in seeing the menu: the links are overlying! Why is this happening?

DominicStaff
answered 6 years ago

I think you are using the version 1.0.2 of the DW Focus theme. You can PM me at help@designwall.com and I will reply back to you with the latest download package.

Please install the latest version of this theme and the issues should be resolved. Get back to me with your site URL If you still face the issue.

Roberta
replied 6 years ago

The version in 1.0.3

Roberta
replied 6 years ago

You can see image:

Roberta
replied 6 years ago
DominicStaff
answered 6 years ago

Please send me username & password of your site. I will help you resolve this issue.
Contact us: http://cmspioneer.com/designwall/contact-us/

Roberta
replied 6 years ago

writing a pm…

DominicStaff
answered 6 years ago

Regarding your issues on iPad and iPhone, we fixed them in the updated version. If you don’t want to lost all settings that you customized, before updating the latest version, please make marks and copy all files that you edited, then implement to update the version 1.0.3. After finishing, you add all codes that you customized in the old files to your theme.

Roberta
replied 6 years ago

Hi Dominic,

Roberta
replied 6 years ago

Thanks for the reply. When do you think will be released the update of the template?

Roberta
replied 6 years ago

Hi Dominic, I did some tests: on iOS7 (iPhone and iPad), the problem is with Safari and, for example, app Offline Pages. Instead if I open the site with Puffin browser or Dolphin browser, the lettering is ok.
I was able to see on Kindle Fire: everything ok …

Roberta
replied 6 years ago

If you want, you can download the screenshots of the different browsers from here: https://www.dropbox.com/s/znmge2lgdugzrud/Test_browser_iOS.zip

DominicStaff
answered 6 years ago

To resolve your issue with  the menu when view on the on iOS7 (iPhone and iPad). You are only update the latest version 1.0.3.

Also, to resolve this issue: https://www.dropbox.com/s/2lw4dl4qqkj1mik/home-adv.jpg
Please open the header.php file in the folder path / line 36.

Replace the following code:

<div id="sidebar-header" class="span9">

With new code :

<div id="sidebar-header" class="span3">
Roberta
answered 6 years ago

Hello Dominic, as I have written before, I have already installed the version 1.0.3 and I’ve already answered that I have to wait for the new version. When will the 1.0.4?
In my previous answers I have only specified that I did some testing with different browsers on the iPhone, the error is only for a few such as Safari and Offline Pages, while on Dolphin browser or Puffin, the menus you see properly.

Thanks for the resolution of advertising header with the big logo (private question).

DominicStaff
answered 6 years ago

I sent and notified our technical team about problem. We are checking and fixing. We will inform you as soon as possible.

Roberta
answered 6 years ago

Hi, Dominic, ok. Thanks.

DominicStaff
answered 6 years ago

I have helped you resolve this issue. Please check your site now.

Roberta
replied 6 years ago

“I love you”.
Now on iOS 7 on the iPhone, the menu you see well with both Safari and with Offline Pages. Will verify as soon as possible on the iPad.
Thank you very much!

DominicStaff
answered 6 years ago

To resolve this issue. You can log in to Dashboard > Theme > Customize > General Settings  then add the following code to the “Header Script”

 <style>
@media (max-width: 767px) {
   .site-header #site-navigation.navbar .nav > li {
    overflow: hidden;
   }

   .navbar .nav > li > .sub-menu li {
  float: none;
  display: block;
  width: 100%;
  padding-left: 0;
 }
}
</style>

However, I have helped you add this code to the “Header Script”. Please check your site now.

Roberta
replied 6 years ago

Hello Dominic, I saw the script in to Dashboard > Theme> Customize> General Settings. I confirm that now the menu you see perfectly on the iPhone. Thank you again.

Roberta
replied 6 years ago

Dear Dominic, I’m checking the web page on iPad and I found the problem is still there.
Can you please check again this issue?
Thank you very much.

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