Julie Johnson Davis
asked 4 years ago

I have installed the DW Reactions Plug-in on my WordPress site, but am having trouble installing it properly. Perhaps I am just not clear on the instructions listed.

Every time I try to paste the code: into my theme, it pulls up the following error message:

> Internal Server Error
>
> The server encountered an internal error or misconfiguration and was unable to complete your request.
>
> Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
>
> More information about this error may be available in the server error log.
>
> Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Perhaps part of my misunderstanding is not knowing if need to put the “[reactions count=false button=true]” code into the above php code? And _where_ I would put it into the php code?

I know very little about coding, so more detailed instructions would be helpful 🙂
Please let me know how I can fix this and get this plug-in on my website.

Thanks,
Julie

3 Answers
DominicStaff
answered 4 years ago

To resolve this issue, you can use the following code to Add anywhere below it <?php while (have_posts()) : the_post(); ?> (The place you want Reactions to show):
<?php if (function_exists(\'dw_reactions\')) { dw_reactions() } ?>
Hope this helps!

Julie Johnson Davis
answered 4 years ago

Thanks for replying. You basically copied/pasted the intructions from the plug-in install, which were not as step-by-step as I needed (hence the problem in the first place). However, I just updated the plug-in, since an update was available, and the icons are now appearing on my posts without my having to put the code in anywhere. This is fine, and obviously solves my problem – however, a new one is created. When I click on a Monthly Archive (any month), it will list my posts, but before the introduction of my post, the following words appear: Like Like Love Haha Wow Sad Angry. I don’t want these showing up in the introduction because it will be confusing to my readers and probably they won’t want to read anymore. How can I fix this problem in my archives now?

Thank you for your continued help.

Julie Johnson Davis
replied 4 years ago

Also, I just realized if I check my website in an “incognito” window, the reactions don’t show up on my posts at all. But, that also means the “Like Like Love Haha Wow Sad Angry” phrase doesn’t appear in my archives. Not sure why the reactions don’t show up, but wanted that update in this post as well.

DominicStaff
answered 4 years ago

Please tell me know detail about it and send me your site, a screenshot for further checking.

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