cwy123
asked 7 years ago

Hi there,
In the question page, the side bar seems to be missing. The theme installed allows the use of dual sidebar (one on the left and one one the right). 
Example shown below with sidebar:
http://betheme.accm.co.nz/message-board/
But when I go into individual questions, the sidebars are missing, do you know how I can add them back in?
Example with sidebar hidden:
http://betheme.accm.co.nz/question/new-in-stock/
 
thanks!
CW

1 Answers
DominicStaff
answered 7 years ago

I have checked your site and see that the plugin does not fully compatible with your theme. In this case, please send me username & password of your site for further checking.

cwy123
replied 7 years ago

I think I’ve set this question as public, do you have an email address?

Dominic Staff
replied 7 years ago

You can use the private answer option under the answer box. Your information will be properly secured so please don’t worry.

Dominic Staff
replied 7 years ago

I’m checking your site. However, I have some issue with the code. Please sent me your FTP account, I will help you resolve it now.

cwy123
replied 7 years ago

did you do something to it? because all of a sudden, the whole website is down…

Dominic Staff
replied 7 years ago

Yes, I have some mistake in the PHP code in the functions.php file of your site. I’m adding the code to resolve this issue, you can send me your FTP account or help me remove the code in the functions.php file then I will access again to help you resolve it. I will be more careful. Sorry about that, my friend.

Dominic Staff
replied 7 years ago

I have helped you resolve this issue, you can check your site now. If you have any issue or question, you can let me know, I will help you resolve it as soon as possible.

cwy123
replied 7 years ago

Thanks Dominic, can you tell me what you did? I’m worry that once I update the theme, the codes that you did would get erased.

Dominic Staff
replied 7 years ago

Don’t worry about the next update of the plugin. All the customized, I have added to your child theme. I have created a new folder for the Q&A and edit the single-question.php file. Also, I have added the code to your functions.php file for the 2 sidebar position.

Powered by DW Question & Answer Pro