Hi there,
In the question page, the side bar seems to be missing. The theme installed allows the use of dual sidebar (one on the left and one one the right).
Example shown below with sidebar:
http://betheme.accm.co.nz/message-board/
But when I go into individual questions, the sidebars are missing, do you know how I can add them back in?
Example with sidebar hidden:
http://betheme.accm.co.nz/question/new-in-stock/
thanks!
CW
I have checked your site and see that the plugin does not fully compatible with your theme. In this case, please send me username & password of your site for further checking.
I think I’ve set this question as public, do you have an email address?
You can use the private answer option under the answer box. Your information will be properly secured so please don’t worry.
I’m checking your site. However, I have some issue with the code. Please sent me your FTP account, I will help you resolve it now.
did you do something to it? because all of a sudden, the whole website is down…
Yes, I have some mistake in the PHP code in the functions.php file of your site. I’m adding the code to resolve this issue, you can send me your FTP account or help me remove the code in the functions.php file then I will access again to help you resolve it. I will be more careful. Sorry about that, my friend.
I have helped you resolve this issue, you can check your site now. If you have any issue or question, you can let me know, I will help you resolve it as soon as possible.
Thanks Dominic, can you tell me what you did? I’m worry that once I update the theme, the codes that you did would get erased.
Don’t worry about the next update of the plugin. All the customized, I have added to your child theme. I have created a new folder for the Q&A and edit the single-question.php file. Also, I have added the code to your functions.php file for the 2 sidebar position.
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