samfulzele
asked 7 years ago

I have enabled all the necessary options given, but still there’s no solution. Every time somebody answers or comments the question author does not receive any notification. This is a very important part of discussion forum. Please fix it.
Thanks

2 Answers
DominicStaff
answered 7 years ago

Firstly, you need to check your site and sure your site used the SMTP or another plugin to allow send the email. 
We have used wp_email – this is a default WordPress code – in order to apply for our own product and of course, it is working well with other Email WordPress plugins as well as mandrill and SMTP. By the way, we are using mandrill on our DesignWall.

Niloy Sarker
answered 7 years ago

I am facing the same problem from last 4 month. I am not getting the private answer notifications into my email 🙁

Dominic Staff
replied 7 years ago

Please send me your email, I will send you a new package of the Q&A plugin that we have fixed some issue about it. please help me check and test the plugin.

Niloy Sarker
replied 7 years ago
Dominic Staff
replied 7 years ago

You can check your email now.

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