Michael Hainsworth
asked 11 years ago

When I “Drop a file here” or “select a file” for the logo image in the Theme->Customize option, it doesn’t stick. No image is uploaded either way, and now I’ve got a blank space where the image used to be! I tried the latest Firefox and Internet Explorer, but still no dice. Please advise.

2 Answers
DominicStaff
answered 11 years ago

I have checked on my demo site. and there does not have any problem with changing logo in the “Customize”. You can send me your username & password your site for further checking.

My Mail box: [email protected]

Or you can change the logo according to  the steps bellow.

Step 1: Rename your logo as  “logo.png”

Step 2: copy your logo and paste in the folder “img” with the folder path “\wp-content\themes\dw-focus\assets\img”

you need to override your logo into my logo in the folder.

Hope this helps !

Regards,
Dominic

Michael Hainsworth
replied 11 years ago

That would work if it wasn’t for the fact there’s now no logo at all being displayed! I’ll send you the login info.

DominicStaff
answered 11 years ago

Please check again your username and password, we can not log in to your dashboard. That is reason we can not support you right now.
Hope this helps !

Regards,
Dominic

jessedamstra
replied 11 years ago

I have the same problem. If i upload my logo in customize i cannot see it. Can you help me?

Dominic Staff
replied 11 years ago

please send me username and password of your site for further checking.
Hope this helps !

jessedamstra
replied 11 years ago

Send you an e-mail. hope you can help. Thanks

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