Michael Hainsworth
asked 9 years ago

When I “Drop a file here” or “select a file” for the logo image in the Theme->Customize option, it doesn’t stick. No image is uploaded either way, and now I’ve got a blank space where the image used to be! I tried the latest Firefox and Internet Explorer, but still no dice. Please advise.

2 Answers
DominicStaff
answered 9 years ago

I have checked on my demo site. and there does not have any problem with changing logo in the “Customize”. You can send me your username & password your site for further checking.

My Mail box: [email protected]

Or you can change the logo according to  the steps bellow.

Step 1: Rename your logo as  “logo.png”

Step 2: copy your logo and paste in the folder “img” with the folder path “\wp-content\themes\dw-focus\assets\img”

you need to override your logo into my logo in the folder.

Hope this helps !

Regards,
Dominic

Michael Hainsworth
replied 9 years ago

That would work if it wasn’t for the fact there’s now no logo at all being displayed! I’ll send you the login info.

DominicStaff
answered 9 years ago

Please check again your username and password, we can not log in to your dashboard. That is reason we can not support you right now.
Hope this helps !

Regards,
Dominic

jessedamstra
replied 9 years ago

I have the same problem. If i upload my logo in customize i cannot see it. Can you help me?

Dominic Staff
replied 9 years ago

please send me username and password of your site for further checking.
Hope this helps !

jessedamstra
replied 9 years ago

Send you an e-mail. hope you can help. Thanks

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