Voting buttons

I don't know how to post private answers. Can you please tell me?

Here you are: http://prntscr.com/hao65b

Hi,

Can you give me a rough timeline on when can I expect an answer? I don’t want to have this user account open for too long while it’s written here (even if it is in a private message).

Thanks!
Mitja

We have helped you resolve this issue, you can check your site now. I will remove your information in the following answer.

Hi Dominic,

Thank you. I see the vote does indeed go to 1, but I’ve tried getting the votes to 2 using 3 different accounts, but it always stays at 1. When you click ‘up’ the ‘1’ changes to ‘+1’, but when you refresh it still says ‘1’.

Anything we can do?

Thanks,
Mitja

Today, I have helped you resolve this issue in the Q&A plugin but I have some mistake with the WP editor plugin. We have installed this plugin on your site to check the code and help you resolve this issue. However, this plugin will conflict with your site and your site is down now. Please send me your FTP account I will help you remove the WP Editor plugin. Or you can access your FTP account to remove it. After removing this plugin, your site will work fine. Sorry about that, my friend.

Hi, I’ve done that. The site is back online. Is there any chance we could switch this conversation to email?

You can contact me via email: [email protected]

Hi Dominic!

It’s been a while since I heard from you. Any news on that or does the problem seem unsolvable?

Thanks!
Mitja

Please accept my apology for the delay in getting back to you. We have fixed this issue in the latest version 1.1.2
You can wait about 1 or 2 days to download the new fixed version from the codecanyon because, I have updated the new fixed version in the Today.
If you can not wait to download from the Codecanyon, you can send me username & password of your site, I will help you install the new fixed version to your site.

Hi,

It would be great if you could actually fix it. Your user accounts are still the same (username: DWSupport). Let me know if you have trouble accessing the dashboard.

Thanks!
Mitja

Right now, you can download the latest version from your account on the Codecanyon, we have updated and released the plugin in the Today. Please let me know if you have any issue or question.

Thanks! Do you know when are you going to update the free version on WordPress plugins website?

Thanks!

Please accept my apology for the delay in getting back to you. About this question. It’s very hard to let you know about the exact time of the next version for the Q&A plugin. We are trying to check and test the plugin, we will fix and release it as soon as possible. If you have any issue, you can send me a list of the issue of the plugin. we will check and fix it.