paul dowling
asked 8 years ago

My key seems to be active, but wordpress backend messages has the subject line above.
How do I fix this?

1 Answers
answered 8 years ago

According to the new license scheme, we apply the limit 1 year to update and technical support which is quite common across WP theme clubs now, you will get a License Key to active your license and allow you auto update in your back-end, you can find the License Key in your profile.

In your case, I have checked and see that you have not purchased the DW Store theme in the DesignWall site, I think you have purchased it from Creativemarket.

What is your purchase date? If you want I can help you convert your purchase into your designwall account.

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