welovespain
asked 7 years ago

Hi. I am at the end of my rope here, hopefully someone can help. On July 5th I updated y WooCommerce on my website and since then we haven´t got a single \”New Order\” email nor a \”Cancelled Order\” nor do the customers get the \”Porcessing Order\” emails. The completed orders on the other had do arrive to the customers. I checked with a Mail Log and the emails do not even send.
They do send however if I send the the above emails manually from the order. They just don´t auto send. They do also send when I do a free product for 0€. But my test product of 1€ stops working again. So I thought maybe it was my Redsys plug-in, but no, because Paypal doesn´t work either.
Neither my programmer nor I have any clue what is wrong but it definitely seems to be a woocommerce glitch. We have tried everything. Can someone please help? I have tried everything else in this forum and other forums.

1 Answers
DominicStaff
answered 7 years ago

I have answered your question here: https://www.designwall.com/question/woocommerce-not-sending-out-certain-automated-emails/

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