Nam Nguyen
asked 8 years ago

When user go to an article or sub category, Menu item is not active.
– “Knowledge Base” menu not active here:

– and here:


1 Answers
answered 8 years ago

Yes, in the DW Helpdesk you can not highlight the menu item when open a post, page as you mentioned here.

Nam Nguyen
replied 8 years ago

thế thì không ổn bạn ơi, người dùng sẽ confuse.

Dominic Staff
replied 8 years ago

Thank you for interesting in our product and your feedback. We appreciate it.
I sent and notified our technical team about this problem. We will discuss it.
Any your suggestion will make our product become better and better.

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