V Scotch
asked 7 years ago

Hello, I can’t seem to get your contact form working. I have used default Contact Us page of the DW Store there (http://www.aerobiletik.ru/contact-us/), first it gave me an error about wrong recepient address, I have found that filed empty on the page and filled that it, now it gives me just a genearal error while I get other notifications from the site.

4 Answers
DominicStaff
answered 7 years ago

Please send me username & password of your site for further checking.

DominicStaff
answered 7 years ago

I have checked your site and help you resolve this issue, you can check your site now. About the issue, you need edit the contact page and find the contact form widget in the page then configure it, please insert your email. See the screenshot: http://prntscr.com/dmi8hd

V Scotch
replied 7 years ago

Thank you very much. It is working now, great! As I understood I was missing some Unyson plugin for visulal composing and correcting, I was getting only short-codes instead. Now it is much easier.

I have got a great site now, thank your very much for the template and support.

Last question, if I may. I have two header types – one is on main page (big header) and another one on single product (small header). Do you know how can I get header on the Conact form same as on single product header (the small one instead of the big one)?

Dominic Staff
replied 7 years ago

At the moment, If you want to change the header for the contact page, I can help you change it with some CSS code, but it will change all the page that have the cover header. If you want to change it, you can use the following code to change it.

.page-id-501 .page .banner.cover {
min-height: 140px;
}
.page-id-501 .page .banner .page-title {
border: none;
font-size: 16px;
margin-top: 10px;
padding: 0 !important;
}

V Scotch
answered 7 years ago

Thank you very much.

  1. Do you think it is possible on the Contact form (it is now on http://www.aerobiletik.ru/contacts/ ) to move right column with text above the e-mail form when screen resized smaller? Right now the right column goes under the form on resize.
  2. And is it possible to have breadcrumbs on contacts page?
DominicStaff
answered 7 years ago

1/ You can add the following code to the style.css file:

@media (max-width: 768px) {
    .contactform-section .fw-col-sm-8 {
         float: left;
         width: 100%;
         margin-top: 230px;
   }
   .contactform-section {
        position: relative;
  }
.contactform-section .fw-col-sm-4 {
       position: absolute;
    }
}

2/ If you want to add the breadcrumbs to the contact page, you can create a page template and add the following code to the position that you want to show it.

<?php dw_store_breadcrumbs(); ?>

 

V Scotch
replied 7 years ago

Thank you very much for your professional support

Dominic Staff
replied 7 years ago

If you have any question or issue please let me know, I will help you resolve it.

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