jbthechampI would like to move the Ask Question Button next to the search bar like the screenshots you have on your plugin page under front-end appearance. I would also like the categories to be listed as well (like you have in the screenshots on wordpress.org as well as here on your site). If I have to use a sidebar that’s fine, however I would prefer to be able to display this from the plugin itself. See screenshots below:
1. This is how it looks now: https://drive.google.com/open?id=1-9t7PZjFNHbFIQXHRjrwX5GzVWP5XbNp
2. This is how we want it to look: https://drive.google.com/open?id=1JMij9J6U65nSAjr_cssIVFem7fuR3DWc
The 2nd screenshot is literally the same as your front end screenshots on the plugin page. What do I need to do to replicate that?
I also want to add the categories to the sidebar like you have in your plugin screenshots.
FYI I purchased the Pro Version today – if you need me to provide the purchase code, please let me know.
DominicI have checked your site and see that you need to custom your site layout. Please send me username & password of your site and FTP account. We will check and help you resolvei it.
jbthechampsorry
also the page we are working to customize specifically is here: https://myoffice.keystonefunding.com/connect/
This is exactly how we want it to look:
https://drive.google.com/open?id=1JMij9J6U65nSAjr_cssIVFem7fuR3DWc
this is private correct???
Also I need the ask question button to look exactly like the mockup that I provided. For your reference here it is again:
This is exactly how we want it to look:
https://drive.google.com/open?id=1JMij9J6U65nSAjr_cssIVFem7fuR3DWc
have you had a chance to look at this yet?
DominicI can not access your FTP account, please check your FTP now.
I can not access your FTP.
See the screenshot: http://prntscr.com/j1je62
what country are you in? I have to talk to the admin it’s possible he has some sort of geolocation firewall setup. I am emailing him now to see if he can look at the logs.
If you could let me know what country you are trying to connect from, we do have fail2ban setup not to allow connections from anywhere but the usa. please let me know what country you are in and I will go ahead and whitelist connections from that country.
You can allow access from Vietnam.
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